Hasbro Toy Shop Website Review & Ratings + Hasbro Toy Shop Coupons
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Hasbro Toy Shop Website Review & Ratings + Hasbro Toy Shop Coupons

Hasbro Toy Shop: Products & Services

Hasbrotoyshop.com is an online U.S. retailer which sells toys and games for children. You will find popular name brands such as Sesame Street, Marvel, Star Wars, Fur Real Friends, Angry Birds, Easy Bake, and more. When shopping at Hasbro Toy Shop, you will find board games, dolls, stuffed animals, action figures, and more.

Hasbro Toy Shop: Company Background

Hasbro Toy Shop is a retailer which sells toys and games for children.  Hasbrotoyshop.com allows customers to shop according to age range and category.  Customers can find their favorite toys and games by popular brands including:

  • Sesame Street
  • Marvel
  • Easy Bake
  • Furby
  • Fur Real Friends
  • Littlest Pet Shop
  • Care Bears
  • Star Wars
  • My Little Pony

If you have questions about products and services, you can visit the help or FAQ section to find answers to your questions.  If you are unable to find the answers you need, you may contact Hasbro Toy Shop by email or phone.

Email:   customerservice@hasbrotoyshop.com

Phone: 1-800-408-0052

Hasbro Toy Shop: Customer Feedback & Reviews

What do customers have to say about products and customer service from Hasbro Toy Shop?  Here are a few comments from customers around the Web.

“I can't remember shopping at a website that was easier to navigate than Hasbro's. I wanted something cute and girly in a specific price range, and I'd found the perfect thing in just a couple minutes. I could browse by age, type of toy, price, it was great. When I was ready to check out, I had trouble because I couldn't create an account or proceed as a guest. So I went to their help section and looked at "How do I place an order?" There was a phone number there, so I called. A very kind person happily set me up an account, put my order through, and completed the transaction. Mission accomplished. Well run and well done. Thanks.” –Site Jabber

“I ordered several figurines from Hasbro and everything came quickly and in excellent condition as described. Unfortunately after writing this review, Hasbro has stopped shipping to Canada for some reason.” –Trust Pilot

"I've ordered numerous times from Hasbro's online shop here. Items are priced fairly, sticking closely to the MSRP (since their parent company is the manufacturer), they have decent email communications, and regular online coupon codes and the occasional specials. However, shipping costs are a tad higher than I'd like, shipping speeds are a bit slow, they charge sales tax despite not being in my state, and products are packed haphazardly in shipping boxes. Since HasbroToyShop is run as an independent arm of the company they have to go through the same order processes as other retailers which makes them picky about what collectible items they choose to stock, and how much stock they get, which leads to some items not showing up in a timely fashion or at all, or showing up and selling through in minutes. Their cart system has a frustration in the last issue, if you have an item in your cart it is not treated as "reserved" for you and may still sell through while you are ordering, returning you to the cart overview page only now asking you to remove the item from your cart - for hard-to-find collectibles this is ridiculously frustrating. I've only had to contact them once, their storefront system makes canceling orders a contact issue, they were fine but it was an extra step that other online retailers don't make customers go through these days. In terms of email correspondence, an online receipt is quickly sent and a shipping email is also sent though it does not include a shipping tracking number. As for every-day stuff and clearance items though, Hasbro Toy Shop is fine and reasonable." –Reseller Ratings

Hasbro Toy Shop: Business Credibility & Trustworthiness

On a grading scale of A+ to F, Hasbro Toy Shop received a F rating with the Better Business Bureau.  Hasbro Toy Shop is not accredited by the Better Business Bureau.  Within the last three years, there were 3 complaints filed against the retailer, and only one complaint has been filed within the last 12 months.  Reasons for these complaints include the following:

  • Problems with products and service
  • Billing and collection issues
Hasbro Toy Shop: Website Popularity & Google Ranking

Hasbrotoyshop.com has a Google Page Rank of 5 out of 10.  Hasbro Toy Shop has a global Alexa traffic rank of 71,765, and an American traffic rank of 16,062.  There are currently 942 sites linking into Habrotoyshop.com.  Based on Internet research, Hasbrotoyshop.com is more frequently visited by women who are in the age range of 25-34, have children, received some college education, and visit the site from home. 

Hasbro Toy Shop: Social Media Presence

Customers can stay up to date on the latest information including new toys and games, special offers, and more from Hasbro Toy Shop by signing up for their newsletter.

There are no direct links for social media pages on Hasbrotoyshop.com.  After searching the Internet, I was unable to find official social networking pages for Hasbro Toy Shop.  However, you can share your favorite toys and games on Facebook, My Space, Twitter, and Google+. 

Hasbro Toy Shop: Website Security & Safety

Protecting your personal information is a top priority at Hasbrotoyshop.com.  Hasbro Toy Shop uses SSL encryption technology to protect your personal data from being decoded, altered, and misused by unauthorized persons.  During the checkout process, you will notice the letters “https” in the address bar of your Internet browser.  This is an indication to customers that they are shopping on a secure website.

Hasbro Toy Shop: Pricing & Packages

Hasbro Toy Shop offers reasonable pricing for toys and games.  You can receive 20% off your entire order through May 31, 2013.  If you are a budget conscious shopper, you can visit the clearance section.  The following chart gives examples of pricing of merchandise at Hasbro Toy Shop.

Item

Price

My Baby Alive

$46.99

Playskool Mr. Potato Head

$7.99

Monopoly Electronic Banking Game

$24.99

Hasbro Toy Shop: Shipping Rates & Policies

Shipping rates and delivery times will vary depending on your choice of shipping method.  Hasbro Toy Shop ships to the United States including Alaska and Hawaii, Puerto Rico, U.S. Virgin Islands, Canada, and APO and FPO addresses.  Hasbro Toy Shop does not ship to P.O. Box addresses at this time.

Hasbro Toy Shop: Payment Methods Accepted

Hasbro Toy Shop offers customers the option of ordering by phone or online.  Hasbro Toy Shop accepts all major credit cards including Visa, American Express, Discover, and Master Card.  Pay Pal is only accepted for online orders.  Hasbro Toy Shop does not accept cash, checks, and money orders as payment methods.

Hasbro Toy Shop: Returns, Refunds & Exchange Policy

If you are not completely satisfied with your purchase, you may return it for an exchange or refund within 60 days of delivery.  You may only return items sold by Hasbrotoyshop.com.  Hasbro Toy Shop will issue a refund for unwanted items, but will not accept items that have been opened unless it arrived damaged.  If you purchased an item that was sold as a set, it must be returned in its entirity.  Individual components of the set cannot be returned for a refund. 

Hasbro Toy Shop: Product images & screenshots
Hasbro Toy Shop Coupons
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